Is it time to Switch VMS Providers? Ask yourself these 5 Questions

Written by Wayne Burgess | Apr 8, 2025 7:37:48 PM

If you’re feeling like your current Vendor Management System (VMS) isn’t quite meeting your company’s needs, you’re not alone. Many organizations face a crossroads when evaluating if their VMS is really serving them well. Rather than sticking with a system that falls short, consider asking yourself these five key questions...

How do I know if it's time to change my vendor management system?

Here are 5 questions to ask yourself to help you determine if it's time to re-evaluate and switch your Vendor Management System (VMS) Provider:

Does my current VMS have the right functionality we need?
Business needs evolve over time. What worked five years ago might not cut it today. If your VMS isn’t keeping up with your operational demands, or your users are frustrated you deserve a system that’s more aligned with your current requirements.
Are we getting the attention we need from my provider?
A responsive provider can be the difference between a smooth operation and a headache. If you’re constantly waiting on support or feel like you’re just another ticket number, it might be time to think about alternatives. Don’t just pick big. Right sizing your VMS provider is a critical factor in ensuring success.
Do we feel we are getting a good deal from our VMS provider?
When it comes to value, it's essential to consider whether the costs align with the benefits you’re receiving. In the last several years, pricing models and the overall cost of a VMS has come down substantially. If you feel like you’re overpaying for under-delivery, you may be better off looking elsewhere.
Is our VMS flexible enough for our needs – customization and configuration?
Flexibility is key in today’s fast-paced business environment. A system that doesn’t adapt to your unique processes or provides open API’s can limit your organization’s return. If customization and configuration are lacking, that's a red flag.
Do people in my company like our current VMS?
User satisfaction strongly indicates how well a system is integrated into your daily operations. It might be time for a change if users are frustrated, find it cumbersome, not getting the help they need or are finding work-arounds to not use it. User satisfaction and adoption is key to a successful program.

If you answered “no” to any one of these questions, it may be time to consider switching VMS providers. And that’s where Conexis VMS comes in - with our innovative Easy Switch program.

Introducing Conexis "Easy Switch"

We understand that transitioning to a new VMS can feel daunting, so we’ve developed a white-gloves “Easy Switch” program to make the process as smooth as possible. We make it easy with Conexis Easy Switch. Our specialized Easy Switch Team will take care of every detail for you, ensuring a seamless transition. Our team meticulously plans and executes each step, from initial assessment to final implementation, and handles all the complexities, so you can focus on your core business activities without any interruptions. Plus, you can be up and running - fully operational - in just a few weeks.

Learn more about Conexis Easy Switch

Here's how Easy Switch works

Our team meticulously plans and executes each step, from initial assessment to final implementation and on-going post implementation support.

Workflow and Business Requirements
Conexis begins by documenting your existing VMS workflows, business rules, and requirements. They take the time to understand your current processes and identify areas for improvement that your existing system can’t deliver. This culminates in a detailed business requirements document that serves as the blueprint for your new system configuration.
Data Migration
One of the trickiest parts of switching VMS providers is migrating your data. Conexis leads this process by setting up a migration data warehouse and connecting to your current VMS data source or uploading data from your legacy system. They rigorously test the data quality and integrity until you’re confident that everything is accurate.
Communications and Change Management
Change can be unsettling, but Conexis is there to ease the transition. They provide all the necessary communication templates for effective stakeholder engagement, ensuring that everyone from MSPs to internal users is kept in the loop. Plus, they serve as the single point of contact to answer questions and handle escalations.
Training and Hyper Care
User adoption is critical. That’s why Conexis offers extensive training sessions for all stakeholders. To further support the change, a dedicated Hyper Care team stands by for 90 days post-go-live, guaranteeing a response within one business hour for any issues that arise.
White Glove Customer Support
Finally, Conexis assigns dedicated customer care team who are committed to on-going support and delivering a 100% guaranteed response time and resolving the majority of issues swiftly. With a 99.98% uptime guarantee (with fee refunds if this isn’t met), you can rest easy knowing you’re in good hands.

Why Switch to Conexis VMS?

Because we are invested in your success. Our software has been developed by contingent workforce experts and was built from the ground up using the latest tech stack. This means we can do more for you at a lower cost, with more flexibility, provide better customer care, and deliver a better user experience.

Conexis is an award-winning VMS tailored specifically for mid-market contingent workforce programs. Built on the latest tech stack, we are THE most modern, advanced and innovative VMS on the market today. We deliver the expertise, reliability, and security of an enterprise system, while offering the flexibility, user friendliness and tailored service you require. Essentially, Conexis delivers enterprise level software - without the enterprise level complexity and cost.

Here's why you should consider switching to Conexis VMS:

Our Flexible Pricing

We offer flexible pricing with no set up costs. We offer a range of pay-as-you-go pricing models. In addition, some highlights of our pricing include: Flexible Percentage of Spend or Licence Fee Pricing, free setup and implementation, no cost standard customization and configuration included, no Cost API, and no cost for q dedicated account team. You can save money, not only at set up, but on an ongoing basis with our affordable monthly pricing.

Our Expertise

At Conexis, our Leadership Team brings extensive 'hands-on' experience in the Contingent Workforce Industry, particularly in Procurement and Talent Acquisition roles. This expertise spans across various industries, including Consulting, IT, Manufacturing & Light Industrial, Government, Pharma, Warehouse & Logistics and Healthcare. We also bring a tailored solution for MSPs and Staffing Agencies. We are confident in our ability to leverage this experience and expertise to help you succeed.

Our Advanced Technology

We have the most modern and advanced VMS tech stack available today. It starts with the latest codebase and extends to our lightning-fast AWS microservice infrastructure. Add to that our Open API and Software Development Kit (SDK), making Conexis the lights-out leader in VMS technology. Our open APIs and flexible data solutions also allow our customers to create fast, easy, and cost-effective integrations, that can be done in under a week, compared to the legacy systems, which have to custom code each one.

Our Work-Shifts, Worker Scheduling & Credentialling

We are one of the only VMS' in the market with functionality designed specifically to support high-volume fluid workforce environments. With our market-leading work shift scheduling, advanced timekeeping, and worker credentialing capabilities, Conexis is the only VMS that can handle all skill categories without clunky third-party add-ons.

We're Easy to Use

The Conexis user interface was created using system design science. Our goal was to create an intuitive, easy-to-use, and easy-to-navigate interface. And we have succeeded... Among current users, we report a higher-than-industry NPS score of 71. (According to SIA, industry average for a VMS is -35). This means that our customers love our system and would recommend it to others. Our customers also report much higher levels of adoption due to our user interface and easy-to-use flows.

Our Unbeatable Customer Care

"91.7% of all user inquiries are resolved within three hours". We are so proud of this statistic. Conexis puts a premium on Customer Care. We are on a mission is to make every customer feel like our number one customer because they are! Our Customer reviews are authentic and market leading. Each customer is supported by a dedicated and highly experienced "We Care" team that meets rigorous SLA levels to ensure the client's questions are addressed immediately.

More Control & Visibility with Our Advanced Analytics and AI

Our advanced reporting and analytics module gives customers valuable insights into their program’s performance and contingent workforce population. This critical information enables improved decision-making to improve quality, speed, compliance and cost. Combine this data with our impressive set of AI-driven tools, like candidate matching, to put your program into high gear.

Our Fast Implementation

No longer does it take 4-6 months to implement a VMS. Conexis is built on the latest tech stack and we can have you up and running within a few weeks. With turnkey solutions, modular design, and streamlined integration capabilities, VMS implementation can now be completed in weeks instead of months.

Our “Easy Switch” Program

It’s easy to switch your VMS to Conexis with our “Easy Switch” program. Conexis makes switching your VMS easy. Our dedicated "Easy Switch" Team will take care of every detail for you, ensuring a seamless transition with minimal disruption. We handle all the complexities, so you can focus on your core business activities without any interruptions and be fully operational in just a few weeks.

Our White Label

Because we are built on the very latest tech stack, we can provide you with a fully White Labeled VMS your own unique URL, for a very affordable rate. The benefit of a white label VMS is that it enhances your product offering and provides a seamless experience for your clients.

Our Mid-Market Focus

Leveraging the latest technology, Conexis delivers the expertise, reliability and security of enterprise systems, while offering the flexibility, user friendliness and tailored service you require. Conexis delivers enterprise level software - without the enterprise level complexity and cost for Mid-Market companies.

Our Client Testimonials

At Conexis, we believe that the true measure of our success lies in the voices of those we serve. Our clients' feedback is invaluable, offering genuine insights into the transformative impact our solutions have on their businesses. By reading our client testimonials below, you will discover firsthand accounts of how Conexis has revolutionized their operations, enhanced efficiency, and delivered exceptional value. These stories are a testament to our commitment to excellence and our dedication to helping our clients achieve their goals. Dive into their experiences and see why Conexis is the trusted partner for so many.

Learn more about our Company and why organizations are Choosing Conexis VMS.