6 March 2023

How Difficult is it to Implement a VMS? 5 Steps for Success!

Wayne Burgess
Wayne Burgess

Implementing a Vendor Management System (VMS) does not have to be difficult. In this article, we share secrets to a successful VMS Implementation: It starts with selecting the right VMS for your organization to meet your business needs, but also choosing a system that will result in a fast, easy and successful implementation.

Organizations are changing to new more modern Vendor Management Systems that provide faster implementation timelines because of their more innovative tech-stack 

As companies continue to rely on contingent workers, the need for an efficient system to manage these workers becomes paramount.  A Vendor Management System (VMS) is a software application that can help organizations manage their contingent workforce by providing a centralized platform to manage and monitor the performance of their vendors and record contingent worker information. Yet, the vast majority of organizations are using vendor management software that is simply no longer effective for their contingent workforce program. 

Over the past 20 or so years, innovation and new functionality has been driven by the users of VMS technology. This has resulted in the native functionality of traditional VMS technology becoming heavy and sluggish, with VMS users looking for ways around these challenges and hiring contingent workers on their own terms and without recording it - leading to rogue spend and inconsistent contingent worker hiring processes. 

This is why many organizations are transitioning to more modern vendor management systems, which are designed to be easy to use and customizable for each business. 

5 Key Considerations for a fast, easy VMS Implementation

So, what do you need to keep in mind when implementing a new vendor management system? Here are the five steps to help you successfully implement a VMS in your contingent workforce program.

1 - Identify Your Business Needs - Selecting a VMS to meet these needs

To identify your business needs, it's important to conduct a thorough review of your current contingent workforce program. This review should include an assessment of the types of contingent workers you use, how they are sourced, the processes and procedures you currently use to manage them, and any pain points or challenges you have experienced with your current program.

It's also important to consider your long-term goals for your contingent workforce program. Do you want to improve workforce quality, reduce costs, improve efficiency, or increase compliance? Defining your goals will help you determine the features and functionality you require from a VMS.

2 - Evaluate Your VMS Options -  What features do you really need?

When evaluating VMS options, it's important to look beyond the basic features and functionality of the software. You should also consider the vendor's track record, experience, and reputation in the industry - how complicated is their system to integrate, customize, access and use?

Some other factors to consider when evaluating VMS options that affect implementation include:

  1. Scalability: Can the VMS grow with your organization as your contingent workforce program expands?
  2. Customization: Can the VMS be customized to meet your specific needs and requirements?
  3. APIs and integration: Will the vendor management system seamless integration with your existing IT infrastructure and HR Systems?  
  4. User adoption: How easy is the VMS to use for your team? Will your team use the new VMS or find work-arounds?  
  5. Reporting capabilities: Does the VMS provide robust reporting capabilities to help you monitor vendor and worker performance? Is it easy to access and use the data? 

3 - Evaluate How the VMS Will Fit Into the IT Infrastructure of Your Existing Workforce Technology 

Vendor management systems have traditionally been either standalone systems, or have required the time-consuming and costly help of system integrators to build native custom integrations that would allow them to talk to other systems. This is no longer a cost-effective and efficient way to implement vendor management systems.

Instead, it’s critical to evaluate how you want your new vendor management system to integrate with your existing IT infrastructure and HR systems. Once you have a plan for that, you can start looking for a VMS that has the APIs needed to integrate seamlessly into your existing processes and systems. 

4 - Define Your Implementation Plan

When defining your implementation plan, it's important to take a comprehensive approach that considers all aspects of the VMS implementation. This plan should include:

  • A detailed timeline that outlines the various stages of the implementation process, including data migration, testing, and training.
  • A clear budget that includes all costs associated with the implementation, such as software licenses, hardware, personnel, and training.
  • A list of the resources required to support the implementation, including personnel, training, and support.
  • A plan for data migration that outlines how your existing data will be migrated to the new VMS.
  • A detailed testing plan that includes both functional and user acceptance testing to ensure the VMS is functioning as expected.

5 - Train Your Team

Effective training is critical to the success of your VMS implementation. Your training plan should include training for your vendors, end-users, and administrators. You should also consider providing ongoing training and support to ensure your team can maximize the benefits of the VMS.

Your training plan should be comprehensive and include:

  • Detailed training materials that cover all aspects of the VMS, including how to use it, how to submit invoices, and how to monitor vendor and worker performance.
  • Hands-on training sessions that allow your team to practice using the VMS in a simulated environment.
  • Ongoing support and training to help your team continue to use the VMS effectively.

Remember, the easier the VMS is to use in the first place, the less training will be required for your team. 

Questions to ask a potential VMS Provider about Implementation

When choosing a VMS Provider, be sure to also focus on Implementation, not just the bells & whistles of the features that they can provide.  Make sure your VMS provider has an implementation methodology that includes detailed business requirements, workflows and timing. If you are not doing any major customization or integrations, your VMS should be up and running in under 90 days. 

Here are some of the questions that you should ask a potential VMS. 

  1. What is your implementation approach, methodology and timing?
  2. How much do you charge for implementation?
  3. Let's talk Integration - Do you have Open API's?  How easy is it for your VMS to integrate with ATS’ and talent marketplaces?
  4. Do you provide training during implementation? Post implementation?
  5. How easy is your system to use? What are the features that make it easy to use? What are your user adoption rates? What is your Net Promoter Score (NPS)?

Do you know all the questions to ask a potential VMS Provider about Implementation?

For those seeking a fresh VMS Solution, grab our complimentary VMS Buyers Guide. It equips you with essential insights to choose the perfect VMS for your needs, complete with specific  questions to ask potential providers regarding VMS implementation.

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At Conexis, we can have you up and running in as little as a few weeks!

Conexis VMS is the most modern and innovative VMS, built using the latest technology, so implementations is fast and easy. In addition - we support you through all onboarding and setup and can have your organization set up in our system in as little as a few weeks! 

About Conexis VMS

Conexis VMS is a robust, cloud-based, mobile-friendly software application that empowers your company to streamline and oversee your entire contingent workforce, regardless of the diverse skill sets you require. Our award-winning Vendor Management System is the the most modern and advanced VMS tech stack available today that has been built with the user in mind. It starts with the latest codebase and extends to our lightning-fast AWS microservice infrastructure. Add to that our Open API and Software Development Kit (SDK), making Conexis the lights-out leader in VMS technology. We provide the easiest, fastest, most modern, sophisticated, and flexible VMS on the market today. Learn more about why companies are Choosing Conexis.


Interested in learning more about Vendor Management Solutions?

Whether you are looking for a new VMS Solution, or just getting started, we are here to help.  See how easy Conexis is to use by taking a quick 2 minute Self-Guided Tour.  Contact Us for a Free No-Obligation Consultation to discuss your workforce challenges (and get immediate actionable insights) or Book a Personal Demo Today!

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Wayne Burgess

Wayne Burgess

Wayne Burgess is the President of Conexis, a technology company focused on helping organizations get control of their Contingent workforce.

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