28 January 2025

The Future of Vendor Management Systems: Key Trends Shaping 2025

Wayne Burgess
Wayne Burgess

The year 2025 promises to be an exciting journey for Vendor Management Systems (VMS). Despite being an industry with over 25 years of history, new trends are continuously reshaping the landscape for the better. Curious about what's ahead? Here are the top trends to watch.

         Top Trends in Vendor Management 2025

  1. Light Industrial & High Volume are Going Digital
    For years, logistics and manufacturing companies believed that manually managing temporary workers was the norm. However, with inefficiencies and hidden costs now evident, these industries are making a significant shift to digital solutions. Anticipate a widespread adoption of VMS platforms in warehouses and factories, as they aim to achieve the transparency, efficiency, and compliance that their white-collar peers have long benefited from.

  2. Mid-Market is Taking Center Stage
    The legacy VMS providers have often left this area of the market behind. Not anymore. Organizations are now discovering VMS providers focused on the mid-market who can deliver a right-sized solution without the exorbitant price tags and lengthy implementation periods. As a result, legacy enterprise vendors may attempt (and find it challenging) to “play small,” while new VMS entrants are tailoring offerings specifically for this overlooked segment, sparking a fresh mid-market boom.

     

  3. AI is Kicking Into Overdrive
    Artificial Intelligence has been a persistent buzzword, but in 2025, it's set to become a tangible reality. Imagine using predictive analytics to anticipate workforce needs before they become emergencies and using automated scheduling so recruiters can focus on their core task of recruiting. This added AI advantage could be crucial in determining success in the competitive talent acquisition landscape, an industry measured by time-to-fill. The scope of AI applications is vast and varied. Be prepared to see practical implementations rather than just theoretical concepts.


  4. Staffing Agencies are Embracing VMSs
    Traditionally, staffing firms were not the most enthusiastic supporters of Vendor Management Systems (VMS), but this is rapidly evolving. Increasingly, agencies are integrating VMS platforms into their core offerings to differentiate themselves and streamline services. By becoming fluent in VMS technology, agencies can offer better visibility, faster placements, and more robust data insights—making them an indispensable client partner.

  5.  The Continued Evolution of MSPs

    Managed Service Providers (MSPs) are crucial in many programs and will continue to evolve in 2025. An increasing number of MSPs will expand their offering with a more dynamic range of services like Direct Sourcing and enhancing the MSP model with AI automation of tactical activities - such as resume ranking, screening, and interviewing; allowing them to focus on more strategic initiatives for clients. We also expect to see some of the larger MSPs continue to focus on expanding their presence in the mid-market sector and MSP of all sizes looking at geographic expansion; with areas like Europe maturing fast in this space. From a VMS perspective, this will result in MSP’s leaning more heavily on the VMS system, looking for more integration points and growing their mid-market relationships with VMS’s that focus more on this space.

     

  6. VMS is Evolving into Contingent Workforce Middleware

    VMS tools are evolving into the central hub of a company's entire contingent ecosystem, featuring Open APIs that link Applicant Tracking Systems (ATS), HR Information Systems (HRIS), payroll, direct sourcing tools, AI screening, compliance, and more. It's like building a control tower that manages everything from job requisitions to onboarding and invoicing. This "middleware" role elevates the VMS to a vital command center rather than just a supporting tool.


  7.  There's an Expanded Focus on the VMS User Experience
    With a historically poor NPS track record, the VMS industry is witnessing some providers focus more heavily on the enhancing the user experience - after all, isn't that your customer? Features such as an easy-to-use interface and workflow, immediate customer support, and flexible software that can be customized to your needs are revolutionizing what a customer should expect from a VMS.  

Conclusion

From warehouses going digital to mid-market mania, these seven trends are rewriting the VMS playbook. If you haven’t jumped on board yet, consider 2025 your final boarding call—you don’t want to be left waving from the station.

Take the Next Step with Conexis VMS

Conexis is an award-winning VMS tailored specifically for mid-market contingent workforce programsLeveraging the latest technology, Conexis delivers the expertise, reliability and security of enterprise systems, while offering the flexibility, user friendliness and tailored service you require. Conexis delivers enterprise level software - without the enterprise level complexity and cost. 

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Wayne Burgess

Wayne Burgess

Wayne Burgess is the Co-Founder of Conexis VMS, a technology company focused on helping organizations get control of their Contingent Workforce.

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